Please use .wav .mp3 .m4a

Of course! Sometimes during high traffic our website’s server get’s a little overloaded or they may be running maintenance. This will pass. For the best uploading experience we recommend using google chrome. If you still experience problems please let us know.

You can download the songs either from itunes, amazon or google play if you don’t already own them. Then upload them to us.

Yes.  In order to do this on an iPhone or iOS device you’ll need icloud drive enabled.  Then you will need to move the files you’d like to upload to us on to your iCloud Drive.

7 inch records have 4 mins per side
10 inch records have 7 mins per side.
12 inch records have 12 mins per side.

Yes. With our partner MixPixie we are licensed for 46 Million songs. Now you can simply upload songs from you iTunes library or hard drive and we’ll cut them directly to disc.  The artists and labels get paid their royalties through our partner MixPixie.

If there is anything that we cannot obtain the rights to we’ll let you know.

Finally, please don’t rip audio from YouTube. It usually sounds bad and we don’t like it. If that’s the only source of your audio, please grab as high a quality audio conversion as you possibly can and we’ll try our very best!

Yes. We use mastering on all songs to ensure the best quality playback.

At this time the full length of a 12 inch is 24 minutes.

This happens when there are special characters in the file name which stops the files playing.  It is nothing to worry about so please proceed with confidence.

In the first week of January our lead time for dispatch is 5 working days from the date of order.
After this our lead time for dispatch will go back to out normal lead time of 3 working days.

Head over to the artwork page of the website to download the templates.  Then email them to us once you’ve edited everything.

If you need help you can always get in touch via email as well.

You don’t.  We email you the templates/instructions about artwork immediately after you checkout.

You don’t need a paypal account to pay via paypal.  Simply click, “proceed to paypal” button a the bottom of the checkout and once you arrive at the paypal landing page click the link that says “pay by debit or credit card”.

Not at this time.   As Spotify is a streaming service there are different laws for streaming audio.  Making copies or recording streaming audio is not permitted.

Sometimes if your upload speed is really low, the upload will time out.  If you notice this issue please check your internet upload speed by googling “internet speed test”.  If it looks like you internet upload speed is fine please get in touch.